Terms & Conditions

Terms of use

The website www.favelajewelry.com is an online store selling products through the Internet (hereinafter referred to as an online store) that also has an email address info@favelajewelry.com, and an e-shop phone number 0030 28211 81266.

Your use and browsing of the website www.favelajewelry.com implies your express and unconditional consent and consent to the terms and conditions of use and transactions. Read more details on the terms of use from www.favelajewelry.com

Terms of agreement

The website www.favelajewelry.com reserves the right to unilaterally modify or renew these terms and conditions of transactions, which are made through its online store, according to its needs. Www.favelajewelry.com is obliged to inform users of any modifications and changes through this website.

Information & Products provided

Our company is committed to the quality, completeness and validity of the information available on its website, without prejudice to any technical or typographical errors that may not be foreseen or have occurred unintentionally. Product photos may not accurately depict the product described.

Limitation of Liability

Our company is not liable to its customers for damages that may arise from the execution or non-execution of their order. It does not guarantee the delivery time of the goods in cases of force majeure.

The online store can provide no guarantee for the availability of the products, but guarantees the timely notification of the final consumers about their non-availability.

The website www.favelajewelry.com makes every effort to provide high quality services but nevertheless is not responsible for any errors in prices and products and cannot guarantee that there will be no interruptions in the operation of the website.

Our company is not responsible for any claims of legal or civil and / or criminal nature or for any damage caused by visitors to the website or third parties for a reason related to the operation or not and / or use of the website and / or in inability to provide services and / or information available to him and / or from any unauthorized interference by third parties in products and / or services and / or information available through it.

User Responsibility

Users of the website www.favelajewelry.com accept that they will not use the online store www.favelajewelry.com to send, publish, send, e-mail or transmit in any other way any content that is illegal, harmful, threatening, offensive, annoying, defamatory, defamatory, vulgar, obscene, a violation of someone else's privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted under the law position or contractual or managerial relationships, violates any patent, trademark, trade secret, copyright or other third party property rights, contains software viruses or any other codes, files or programs designed to cause interruption, damage, destruction or operation of any account or account computer material, intentionally or unintentionally violates applicable Greek and Community law and its provisions, may harass third parties in any way and any content it uses for collecting or storing personal data about other users.

Secure Transactions

The website www.favelajewelry.com takes all necessary measures to ensure your maximum security. All your information, and your personal information, as well as your transactions, are completely secure and confidential.

The only one who has access to your data is you and you are solely responsible for maintaining its confidentiality and concealment. In the event of their loss or leakage, you must notify us immediately.

The user has the ability to change his personal password as often as he wishes. It is recommended to use "strong" codes (consisting of letters and numbers) as well as to avoid predictable codes (eg date of birth, etc.).

The privacy of your transaction as well as its data is guaranteed.

Secure Transactions

If you choose to pay for your order by charging your credit card (VISA, MASTERCARD, AMERICAN EXPRESS), you can be sure that the process is completely safe.

This is guaranteed by ALPHA BANK with the secure Alpha e-Commerce trading system specifically developed for online shopping.

With this system you give your card details in a completely secure area of ​​the internet, where the risk of spying on your data is excluded.

The high level of security of the Alpha e-Commerce service is ensured by the following:

Card information (card number, CVV2 / CVC2, expiration date) is transmitted / transmitted via the Internet in encrypted form (SSL 128-bit encryption) and is not accessible from our online store.

The systems and processes used by Alpha Bank prevent unauthorized third parties from accessing its data and information systems.

The website of the Bank where you enter your card details, has a digital certificate so that everyone can check their authenticity, ie to find out that it really belongs to the Alpha e-Commerce or Alpha e-Pay service (formerly delta pay). Alpha Bank.

In the event that the issuing bank supports the use of a secret code for online card payments and the cardholder has received a similar code, the Alpha e-Commerce Electronic Commerce Service automatically asks the Customer to enter his secret code.

The Alpha e-Commerce e-Commerce Service follows best international practices in e-commerce payments and is fully compliant with the security protocols of international organizations Verified by Visa and MasterCard SecureCode for secure on-line card payments.

Use of Credit or Debit card

Www.favelajewelry.com does not collect or access your credit card information, which is managed by the bank in a secure SSL 128-bit environment.

Use Paypal

PayPal provides third-party payment services, is owned by eBay, is governed and controlled by the UK's Financial Services Authority (FSA) (as are all British banks and financial institutions, a UK insurance company) and facilitates notifying the counterparties only of the information necessary to complete the "payment". Getting a PayPal account is free, as is transferring money from your PayPal account to your bank account. You can also send and receive money to / from anyone for free and buy from PayPal stores safely. If you don't have a PayPal account, you can open it for free by going to the main page www.paypal.com.

Cookies Usage Policy

We use cookies which help us to improve your browsing experience and the smooth operation of our page. By using our services you agree to their use by us.

The types of cookies we use on our website are:

1. Transient and Persistent

"Temporary" cookies that are stored on your computer or electronic device during your visit to our website and are deleted when you leave our website. The "persistent" are those that remain on your computer or electronic device for a longer period of time and can be deleted by you.

2. Cookies 3rd party

Only in Google Analytics do we allow you to install the Cookies we use. In case you enter third party websites through our website or connect to Social Media such as twitter, facebook, youtube, etc., you should be aware that these third party websites or organizations may install cookies as soon as you click on the relevant link. You need to read the relevant policies of their websites to see how you should manage them. These cookies are outside our scope of control and are governed by the cookie policy of every third party who installs them.

All technical cookies do not require the consent of the user and for this reason they are installed automatically when the user enters the website.

Cookies management and deletion settings

These settings for deleting cookies can generally be found in the "Options" or "Settings" menu of any browser. For more information on these settings, click the "Help" tab in your browser.

Google Chrome: https://support.google.com/accounts/answer/61416?hl=it

Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies

Mozilla Firefox: http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies

Safari:http://www.apple.com/legal/privacy/

Changes in the use of cookies by our website

Every change in the Cooking Policy will be updated with the terms of use on our website here.

If you have any questions about this Policy, please contact us at info@favelajewelry.com.

Encryption

At any point on our website you enter personal data (password, addresses, phone numbers, credit cards, etc.) there is 128-bit SSL encryption. Data confidentiality is ensured by the SSL 128bit protocol.



Privacy

During your visit to www.favelajewelry.com and in order to order products, but also to be able to communicate with you, you will be asked for personal information. The personal data you provide on the pages of this website by you, such as your name, e-mail, contact telephone number, shipping address and IP address, are for the sole purpose of ensuring the operation of our services and not may be used by any third party without complying with the provisions of Law 2472/97, as applicable at any time. When you register to create your account and order, you enter your username, shipping address, telephone number, and your mail for your registration in our newsletter. . The information stored is absolutely necessary for transactions with our online store www.favelajewelry.com. We are also committed to protecting your personal data, we will not disclose your personal information to third parties without your consent, we will not disclose it, sell, rent, exchange or in any way make any unfair use of them. You have the right to access and object to changes or to request the correction or deletion of your personal data at info@favelajewelry.com in accordance with Law 2472/1997 Article 13.

Only those who have completed the 18th year of their age have the right to use our website www.favelajewelry.com and place an order from the user, and if they are able to do so, complying with the provisions of the Hellenic Civil Code.

Register in the Newsletter

By subscribing to the list of our informative e-mails or when registering and opening an account with our website, asking for help to our site or ordering from you, your e-mail address is automatically entered. in our list of informative emails, for the promotion of our services and your information.

Your information is completely confidential and we do not provide it to third parties. You reserve the right to access your personal data that we hold and you can at any time if you wish you no longer receive informative newsletters and wish to unsubscribe from us at info@favelajewelry.com or unsubscribe whenever you wish via the special link unsubscribe in the newsletter in our informative e-mails.

Withdrawal - Return - Replacement of Products

The customer of www.favelajewelry.com has the right to return the purchased product and request its replacement in the following cases:

1. In any case of sale of a wrong product or product of poor or defective quality with proven fault of the website favelajewelry.gr

2. In cases where there has been a problem - a defect in the product covered by its warranty.

3. Exercise of the right of withdrawal. The Customer of www.favelajewelry.com has the right to return the product purchased within 14 calendar days. This withdrawal is unjustified and the customer must return the product exactly to the condition he received it, the customer must return the product purchased from our online store with the products being exactly in the condition he received them, along with the forms accompanying them and their packaging to be in their original condition. Return of products is accepted only if the buyer has first paid for the amounts charged to favelajewelry for shipping and returning the products.

Before the expiration date of 14 calendar days, the consumer informs our stores by phone 0030 28211 81266 or at info@favelajewelry.com of his decision to withdraw from the contract.

In the above cases, the customer, after receiving the product, must return it within (20) twenty calendar days from the day of receipt. In any case, the products must be returned in the condition received by the customer, complete, without damage and in their packaging, accompanied by all documents and original purchase documents. If the refund is not made within the above period or does not meet any of the requirements, the website www.favelajewelry.com may not accept any refund and replacement.

Order cancellation

To cancel your order after it is completed, send an e-mail to www.favelajewelry.com. This email address is being protected from spambots. You need to enable Javascript to view it. explaining why you want to cancel the order or contact us by phone.

Product Warranty

The products have a guarantee of good quality and operation and meet all the specifications.

However, if a material fails due to a hardware failure, you can replace it with the warranty on your package.

You must therefore notify us no later than 10 days of receipt.

The shipping costs for the replacement of the product are borne by the website favelajewelry.gr

Copyright

This website is the official website and the official online store of the company favelajewelry.

All its contents, including images, graphics, photographs, drawings, texts, services and products provided are the intellectual property of www.favelajewelry.com and are protected by the relevant provisions of Greek and European law as well as by international conventions.

Any copying, registration, reproduction, distribution, transfer, processing of content is prohibited. Any reproduction, republishing, uploading, posting, dissemination or dissemination or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written permission of favelajewelry, the legal beneficiary of the above copyright. The logos of the companies, as well as the logos of favelajewelry are exclusive marks and distinctive features and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property. Their license and usage rights remain with the companies.